- June 20, 2023
Over the past ten years, Amazon’s online marketplace has experienced exponential growth. Amazon offers the resources and the reach you need to start and expand your online business and sell products. Here are some tips and tricks to help your business grow.
1 Checking New Orders Daily
It is critical to be aware when a new client buys your goods because customer service is a major factor in how successful you are as a seller on Amazon. You must promptly learn about orders if you want to ship them rapidly. We will contact you when you make a sale if you have subscribed to order alerts, however, emails are unreliable and can be disrupted by spam filters. To fully keep track of new orders or notifications from your clients, we advise checking for orders every day on the Seller Central Portal.
2 Confirm When You Ship
You can also confirm when the orders have been shipped using the Seller Central Portal. Only after a shipment is confirmed does Amazon charge the buyer’s credit card. You are responsible for verifying shipment within the time frame that you specify in your shipping options once an order has been placed. It is two business days by default.
3 Check Your Inventory Regularly
It is important to keep a regular check on inventory. Checking and maintaining your stock will help you fulfill orders, get positive comments, and improve your listings on the marketplace. If you fail to do so it may result in negative feedback from the audience.
4 Keep Pricing Information up to Date
Sellers need to understand the prices they are up against and how to market their goods at a competitive price. It is advised to do some research on what products similar to yours are selling for if you’re not offering unique stuff. A cheaper price can help your products appear first in search results. You can use Amazon’s “Match Low Price” option and configure pricing criteria (e.g., set your price to be $0.05 less than the Buy Box price).
5 Optimize Your Listings
To fit a customer’s search for your products, Amazon uses the specifications and information about your products. Therefore, it’s imperative that you give Amazon as much correct product information as you can. This includes information about the product’s name, label, barcode, search phrases, size, and color, among other things. Customers can find your products and be sure they’re making the appropriate purchase in this way.
6 Respond to Customers Promptly
When shopping online, good customer service may go a long way. This entails answering questions from customers, resolving conflicts swiftly and professionally, and processing returns with ease when you sell on Amazon. Put simply, prioritize your clients’ requirements above all else.
7 Build a Five-Star Feedback Rating
Customers frequently consult the reviews left by other consumers who have previously purchased the item, as is well known. Customer reviews on Amazon are crucial for your company. It is the reputation you have established with your intended market. It is recommended to follow the tips mentioned above to secure a strong feedback rating on Amazon
8 Win the Buy Box
If one seller wins the Buy Box, they will take over as the default listing for any given product that has many sellers; as a result, you’ll probably see an increase in sales.
The precise goals that sellers must meet in order to receive the Buy Box are not made public by Amazon. But the following things may help you to win the Buy Box.
- Good customer service
- Up-to-date pricing of products.
- Accessibility of products