- June 23, 2023
When you’re a seller on Amazon, your job is never quite over. There is a never-ending list of things that need to be done, such as finding new products to stock, running advertisements, Evaluate Amazon Reviews and promotions, deciding how to respond to changes in company policy, and so on.
When it comes to reviews, you could believe that your work is finished once they appear on your product page, but this is not the case. However, any successful businessperson in sales will tell you that is most certainly not the case.
As the growth of eCommerce increases, the monitoring of customer reviews is becoming an increasingly vital practice in Reputation Management. When you have more customers, it means that more individuals are comparing your offerings to those of your rivals.
Do the reviews that you post portray your product in a positive light? Are we going to have to fight with any bogus reviews? If you aren’t paying close enough attention, you won’t become aware that there is a problem until it is far too late to do anything about it.
Having said that, if you have a significant number of ratings, it is most likely not realistic to attempt to read each and every one of them. Fortunately, we are delighted to offer a solution with you that has the potential to save you time, money, and possibly even some significant difficulty. Continue reading to find out how to filter Amazon Reviews and the reasons why this straightforward technique is so advantageous for sellers of all sizes.
A more in-depth understanding of how to analyze customer feedback on Amazon is a must for getting started. Again, it’s quite unlikely that you’re reading each and every one of them. As a result, it makes perfect sense to sort your evaluations according to the words that they share in common. These review patterns can tell you a lot about how your items are doing with Amazon sellers, both positively and negatively, so pay attention to them.
To get started, it could be helpful to think of good words like the ones that are listed below. This lets you know what’s going well – keep it up!
- Love
- Like
- Best
- Great
- Nice
- Satisfied
- Recommend
- Excellent
On the other hand, these words should serve as warning signs, indicating that there is an issue that requires your attention.
- Bad
- Broken
- Damaged
- Disappointed
- Doesn’t work
- Fake
- Counterfeit
- Missing
- Never
- Not at all
Keep in mind that negative feedback can turn out to be a benefit in the long term; nonetheless, you should still make the effort to address the problem in order to maintain a positive relationship with your customers.
Other everyday words that may help shed light on product enhancements or possible bundling ideas include the following:
- Missing
- Needs
- Does not
- Better
- Wish
- Fake
Hidden among the comments of a post are frequently some fantastic ideas (and potential revenue drivers!).